We go beyond traditional communication channels to ensure that you never miss a message from your customers. We specialize in creating automated systems for email, SMS, Instagram, and Facebook direct messages (DMs).
We go beyond conventional means of communication to guarantee that you never overlook a message from your clients. Our expertise lies in crafting automated systems tailored for email, SMS, Instagram, and Facebook direct messages (DMs). This comprehensive strategy enables you to seamlessly connect with your customer, irrespective of their preferred communication channel.
Our automated systems let you to effortlessly respond to messages on numerous platforms. Whether a customer chooses email, sends an SMS, or contacts you via social media channels like Instagram or Facebook, our integrated solutions ensure that no message gets missed. Through automating these communication channels, you can save time and enhance efficiency when handling customer enquiries, feedback, and requests. Our goal is to enable your business to provide swift and personalised responses, boosting customer satisfaction, nurturing stronger relationships and ultimately increasing sales.
Our team work collaboratively with you to establish and customise these automated systems to meet your business needs. We recognise that effective communication forms are the bedrock of successful client interactions, and our solutions are meticulously designed to streamline your customer engagement processes while upholding a consistent and professional image across all channels.
BROADCAST EMAILS
Send one-time email campaigns to anyone on your list. This is a great way of getting the word out about an event or sale in such small doses that it’s sure not be missed!
AUTOMATED EMAILS
Trigger emails based on your contacts’ interests, purchases and website behavior. Automatically send tailored messages at the right time to increase engagement with them!
TARGETED EMAILS
Don’t waste time on people who don’t want to hear from you. Group your audience into segments and send the right message, only for those interested!
EMAIL RESPONDERS
Connecting with your customer is the first step to building a relationship and making sure they feel valued. Start off by sending them an email or creating some content that gets their attention, like lead magnets for new leads.
TRANSACTIONAL EMAILS
Deliver a connected experience for all your customers by ensuring the emails they expect land in their inbox including sales confirmations, sales support, dispatch notifications and additional support for their purchase.
SCHEDULED EMAILS
Schedule your email marketing to send specific emails for a date and time of your choosing. This is perfect if events or holidays occur frequently in the same week or month of the year, helping keep customers engaged.
UNDERSTAND YOUR MARKETING
Email marketing is far more than just more opens and more clicks, it is about more customers and more sales. The old saying in business that turnover is vanity, profit is sanity and cash in the bank is king can be swung round to email marketing. Opens is vanity, clicks are sanity, more customers and sales are king. Yet so many businesses focus on open rate, which is clearly important, and focus less on nurturing their customers and giving them what they want, when they want it, that leads to more sales.
FAST EFFECTIVE COMMUNICATION WITH CUSTOMERS
You know your staff are critical to acquiring and retaining customers, as you ramp up outreach they’ll be stretched thin, why? As your marketing efforts increase, so will the amount of new conversations your staff will need to have to generate new business. If potential new clients don’t receive timely responses because everyone is busy you potentially lose the new client. Your costs will have risen without any additional revenue.
The world has changed, and so have the methods by which we sell products or services to people who want what you’ve got. Clients expect Amazon speed delivery and service! In this new era for business there are more minor details than ever before, all while still making sure everything runs smoothly along “the funnel. It is time to let software do what it does best, and let your staff do what they do best. Automating customer interactions behind the scenes increases efficiency and helps develop happy, spending customers.
SIMPLE, FAST EFFECTIVE SITES FOR SMALL BUSINESS
great Customer Experience
Your customer experience is not just about your marketing, sales or support team, it is about your entire team who interact with your customers. Using software that supports all aspects of your business, providing a holisitc view of your customer has never been more important. Customer experience software that spans email marketing automation, sales automation, CRM and support tools, with the ability to easily connect with other applications your team uses creates is essential.
FAST EFFECTIVE COMMUNICATION WITH CUSTOMERS
There are so many different methods of communication that customers choose to use, it is no longer acceptable to simply dictate the way you communicate. This will only serve to loose customers, not generate them. Your email automation can integrate with the software you use on a day to day basis, ensuring that the right customer is getting the message the way they want to interact with you.
Integrating your favorite apps together is easy with software such as ActiveCampaign. You can integrate payment processors, membership websites, ecommerce stores like Shopify or WooCommerce and Facebook and other social platforms into one powerful system that will give you full control over how they operate in tandem all from within the same interface!
Horizon give you everything you need to AND SCALE YOUR business online!
Whatever you envision, Horizon has it covered. Whether it's an intuitive Chat Widget, Forms and Surveys, dynamic Blogs, in-depth Analytics, robust CRM, Sales Funnels, Memberships & Courses, organized Calendars, or Social Media Scheduling for platforms like Facebook, Instagram, Google My Business, LinkedIn, TikTok, and Twitter!
Manage it all effortlessly from one centralized dashboard. Elevate your online strategy with seamless integration and watch your leads effortlessly transition into satisfied customers.
WEBSITES
New build or redesign of your website with higher converting lead generation designs to give your business the best chance to capture leads and convert.
SALES FUNNELS
Funnels are used for selling products, appointment bookings, lead generation, membership subscriptions, ecommerce or affiliate and network marketing.
HORIZON SOFTWARE
All-In-One Sales & Marketing software to replace Active Campaign, Calendly, Infusionsoft, Keap, Survey Monkey, HootSuite, and Reporting Tools
EMAIL MARKETING
New build or redesign of your website with higher converting lead generation designs to give your business the best chance to capture leads and convert.
WORKFLOWS
Funnels are used for selling products, appointment bookings, lead generation, membership subscriptions, ecommerce or affiliate and network marketing.
SOCIAL MEDIA PLANNER
All-In-One Sales & Marketing software to replace Active Campaign, Calendly, Infusionsoft, Keap, Survey Monkey, HootSuite, and Reporting Tools
ECOMMERCE
New build or redesign of your website with higher converting lead generation designs to give your business the best chance to capture leads and convert.
CALENDARS
Funnels are used for selling products, appointment bookings, lead generation, membership subscriptions, ecommerce or affiliate and network marketing.
SOCIAL MEDIA PLANNER
All-In-One Sales & Marketing software to replace Active Campaign, Calendly, Infusionsoft, Keap, Survey Monkey, HootSuite, and Reporting Tools
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Elevate your online presence with our specialised websites, funnels, and automation marketing services. Our agency harnesses cutting-edge tools and AI technology to craft and execute impactful digital marketing strategies and campaigns, ensuring optimised lead generation for businesses and content creators.
@ 2024 Copyright New Horizon Digital. All rights reserved.
@ 2024 Copyright New Horizon Digital